MEET MEGAN

CYBER MONDAY FREQUENTLY ASKED QUESTIONS

  • WHAT IS THE CYBER MONDAY SALE? 
    Our only sale of the year will offer new members or current monthly members the ability to join TSS as an annual member and save $120. You’ll gain access to over 400 on-demand videos and multiple live classes each week for only $120/year- just $9.99 per month! 
  • WHEN DOES THE CYBER MONDAY SALE START AND END? 
    November 29, 2021 – December 5, 2021.
  • WHERE IS THE CYBER MONDAY SALE AVAILABLE? 
    The Cyber Monday sale price is only available when signing up directly through our website. The promotion is not available through iTunes, Google Play, or Roku. 
  • I'M SIGNED UP WITH iTUNES OR GOOGLE PLAY, HOW CAN I TAKE ADVANTAGE OF THE CYBER MONDAY SALE? 
    If your billing cycle ends prior to the Cyber Monday Sale end date on December 5th, you can cancel your subscription and then sign up on our website after the billing period ends and keep the same email address for your account.

     If your billing cycle does not end prior to the Cyber Monday Sale end date, we recommend you cancel your existing account with iTunes and sign up on the website using a new email address in order to redeem the sale price on an annual subscription. The system will not let you have an iTunes or Google Play subscription and a web subscription at the same time. However, we will not be able to refund for any overlap between the two subscriptions.
  • I'M A MONTHLY MEMBER AND SIGNED UP DIRECTLY WITH TSS, HOW CAN I TAKE ADVANTAGE OF THE CYBER MONDAY SALE? 
    You can switch your billing frequency to an annual membership by logging into your account settings, selecting the billing tab and clicking the “switch my billing frequency” link. You will then be charged the annual rate on your next billing cycle. 
  • CAN I PURCHASE A GIFT FOR A FRIEND DURING THE CYBER MONDAY SALE? 
    Yes! You can select the “Gift Subscription” option on the left hand side of the App checkout page. Please note that the system will not allow you to gift a member who already has an existing account. When purchasing a gifted subscription, the person receiving the gift will receive an email the day the gift is purchased, notifying them of the gifted membership. They have the ability to activate their account whenever they choose, however we cannot change the date they receive the email notifying them of the gift. 
  • CAN I PURCHASE A MEMBERSHIP NOW AND START IT AT A LATER DATE? 
    No, unfortunately as a new member, the date you start your free trial is the day your trial period will begin. We are unable to change the start date of the free trial or activating your membership once you sign up.
  • I READ THROUGH ALL OF YOUR FAQ'S BUT I STILL HAVE A QUESTION, HOW CAN I CONTACT YOU?
    With any questions, please email info@thesculptsociety.com and a member of our support team can assist you. 

GENERAL FREQUENTLY ASKED QUESTIONS

  • WHAT IS THE SCULPT SOCIETY? 
    The Sculpt Society is the #1 Sculpt and Dance Cardio workout app designed to empower women through movement. TSS is about feeling confident and strong in our own bodies and loving them for all that they do for us! The TSS method combines powerful sculpting and toning exercises with easy-to-follow dance cardio for a fun and effective workout. Our goal is to give you a great workout in less than an hour - wherever you are. From beginner to advanced, the TSS method helps members see and feel results at every stage.  
  • WHAT IS INCLUDED IN THE MEMBERSHIP? 
    As a TSS member, you'll have access to over 400 on-demand workouts and multiple LIVE classes per week. You'll find everything from dance cardio and low impact sculpting workouts, to yoga, meditation and stretch classes. Our library of workouts is ever growing with a new on-demand workout released each Monday. 
    As a TSS annual member you automatically save $60 compared to the monthly membership. For your commitment, annual members will also receive exclusive pricing to seasonal challenges and retreats, special discounts on merch and equipment in the TSS online shop, and so much more!
  • HOW DO I BECOME A MEMBER?
    To join the #TSSfam, you can sign up HERE.
      
  • WILL MY MEMBERSHIP AUTOMATICALLY RENEW? 
    When starting a free trial, you will automatically be billed unless you cancel prior to the end of your free trial period.
    Both annual and monthly memberships will automatically renew unless you cancel prior to your next billing cycle.
  • WHAT EQUIPMENT DO I NEED? 
    All of the workouts can be done without equipment. While TSS trainers will suggest equipment, you can modify without or follow the recommendation for household items to use as a replacement. The equipment used in the workouts are 2-3lb handweights, 1-2lb ankle weights, booty bands, a mat, sliders and a pilates ball. If you want to turn things up a notch, you can find all the equipment in the TSS online store here.
  • CAN I STREAM THE SCULPT SOCIETY FROM MULTIPLE DEVICES? 
    Whether you’re working out at home, while traveling or taking TSS with you to the gym, the TSS mobile workouts are available anywhere in the world on any device. Stream from your mobile device or tablet via the app store, your desktop computer via The Sculpt Society website or cast onto your TV using an Apple TV, Chromecast, Amazon Fire or Roku device.
  • IS THE SCULPT SOCIETY AVAILABLE INTERNATIONALLY? 
    Yes, TSS is available both internationally and domestically!
  • HOW DO I UPGRADE FROM A MONTHLY TO ANNUAL MEMBER?
    If you have signed up through our website, log into the app via your web browser and select "Account Settings" from the settings tab in the top right corner of the page. Under the "billing tab" you can choose to change your billing frequency.

    If you have signed up through the iTunes store, visit your subscriptions page and select TSS, then choose the annual billing option. You will be charged for the yearly rate on the date of your next billing period. 
  • HOW DO I SAVE MY FAVORITE WORKOUTS ON THE APP? 
    Add your favorite classes or track the videos you've completed by using the "My List" function in the app. Simply select the plus sign icon at the top right corner of the video screen and the class will be saved to your library.
  • CAN I DOWNLOAD CLASSES FOR OFFLINE VIEWING? 
    Download your favorite TSS workouts straight onto your mobile device to stream offline. Simply choose the video you wish to download, select the arrow pointing downwards at the top right corner of the video screen and it will begin to download. 
  • DO YOU OFFER PRE AND POSTNATAL WORKOUTS? 
    Yes! Learn more about the TSS Mama Program HERE.
  • DO YOU HAVE A REFER A FRIEND PROGRAM?
    Yes! You can learn more and sign up for our affiliate program HERE.
  • HOW DO I RETURN OR EXCHANGE AN ITEM FROM THE TSS STORE? 
    Please visit our return and exchange policies HERE.
  • HOW DO I CANCEL MY MEMBERSHIP?
    Please visit this page for directions on how to cancel your membership. 

  • I CAN'T FIND THE ANSWER TO MY QUESTION.
    For a complete list of questions and general technical support, please visit this page or email us at info@thesculptsociety.com.

Join the #TSSfam and finally start having FUN while working out!